Support & FAQ
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Frequently Asked Questions
You upload your paper by selecting the desired service (pricing page or services page). Click to the desired service; for example, if you want to edit your manuscript for English, then please select the service (basic, gold, or scientific), that complete the form (title, author names, etc) and upload your manuscript file and then click on “submit and pay” button. The “submit and pay” button will direct you to the Paypal page. Once you have selected the proper services, you can complete your purchase via PayPal using the “Submit and Pay” button below. To pay directly with a credit card or debit card (Union Pay), click on the “Pay With A Credit Card” text below the button, and then fill out the payment form. Then no need to create an account with PayPal. Your “Union Pay” card can be used for payment.
Our editors hold a Master’s degree or are currently pursuing a Ph.D. degree from one of the leading research universities. All of them are native English speakers.
As a translation re-edit may involve a variety of steps (e.g. translation, editing, and/or formatting), we can not provide a specific timeframe for all re-edits. When you submit your paper for re-editing, we will decide what steps are required and, within 2 business days, contact you with your actual deadline.
Depending on your urgency, you can choose the turnaround time for editing your manuscript from the price section.
Depending on your urgency, you can choose the turnaround time for editing your manuscript from the price section.
Yes. But please note that these machine-translated documents for editing needs extra time and different pricing rates other than mentioned in pricing page. These documents are frequently very difficult to understand and there is a high risk that any changes made could introduce errors into your text. We reserve the right to reject a paper if we suspect that it has been exceeding 30% machine translation. Instead, we recommend that you have your article professionally translated.
We are currently able to process the following file types: Any standard graphic format, such as .tif, .jpg, .png, .bmp, or .gif, .doc, .docx,. ppt,. pptx, xls,. xlsx, opj, .cdr, .psd, .pdd
In order to generate top-quality figures, images that are included within a figure should also be sent independently in the highest available resolution file. For ethical reasons, we are unable to make changes to brightness, contrast, or color balance, and we will not crop the image.
Yes, you will receive a translation certificate, if the service contains an editing component.
Yes, you can change the billing address displayed on your invoice by editing your profile to include an additional address.
Simply email at (info@acedsol.com) to get referral link, and send your link to as many friends and colleagues as you like.
AcedSol will supply a certificate verifying that AcedSol has edited your article. The certificate ensures that the English content of your manuscript is acceptable for peer review, assuming that any improvements we have proposed are integrated into the manuscript. If, after one round of editing, your paper does not receive a certificate, we will be pleased to work with you to strengthen the language before the paper qualifies for a certificate.
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Language editing (correction of spelling, phrasing, and word choice mistakes) is not carried out by our formatters. Alternatively, they guarantee that the manuscript is in accordance with journal guidelines. This involves layout; font; spacing between text parts and lines; quotes and references; formatting of headings and a check to ensure that all required parts are present; checking the title page; checking the limits of word count, image number, and reference number and noting overages.
For editing, our editors use “Track change” mode in MS-Word. Therefore, you can easily find the changes, corrections and comments made by our expert editors.
Yes. All papers and personal information are kept on secure servers and all of our editors are contractually bound by non-disclosure agreements regarding the content of academic papers.
Yes. All papers and personal information are kept on secure servers and all of our editors are contractually bound by non-disclosure agreements regarding the content of academic papers.
We do format tables through our Table Formatting service.
We do format references through our reference Formatting service.
You will receive invoice upon completion of your assignment with us via email.
You can pay for the service at any point during the editing process, using our secure payment options, such as PayPal and your union pay card or credit card.
On the Home page, select “Get quote” under the package you have chosen and a quote will be emailed to you. Please note that prices may be subject to change, and final pricing will be confirmed at the time your order is received. Please also note that prices are quoted exclusive of any discounts or promotional codes. If these are applicable at the time your order is placed, you can include them in the order form.
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